Knowingly Undersold

Notice anything inconsistent?

Tea at Peter Jones comes with plastic milk jiggers.  Apparently you can ask for milk in jugs but John Lewis needs to wake up. Consistency of experience counts.

Macaroons on steroids

Seen at Peter Jones' rooftop cafe on Sloane Square: whoopie size (i.e. large) macaroons at £2.60 a pop.

John Lewis have redone the servery but its design is how not to do it. Check out the number of coffee machines and how you can pay for a main course and not even see the cakes. Great company but off the pace in terms of great cafes.